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Carex Health Brands

FAQ

Q: What brands or product lines makes up Carex Health Brands?
A: Carex Health Brands is made up of six nationally distributed brands; Carex, Carex Enablers, Apex, Bed Buddy, Thera-Med and Vita Systems. Our product categories are Bathroom Safety, Mobility, Personal care, Medication Organizers, Enablers and Aids to Daily Living, Pain Management through Thermatherapy™, Self Care Products, and In Home and Patient Room Equipment.

Q: Where can I find additional product information or specifications? i.e. what's the weight limits for Carex products? Or what are the dimensions for these products?
A: You can find this information and more on our website, in our catalogs or by calling customer service at 1-800-526-8051.

Q: Where can I find your products?
A: Carex Health Brands products are distributed in national, regional and independent food, drug and mass retailers and also through wholesalers, distributors and medical dealers.

Q: Can I purchase this product from you directly?
A: We do not sell directly at this time. To find retailers please call or email customer service at 1-800-526-8051 or . Retailers may call or email customer service to obtain account information.

Q: How do you clean and care for the product?
A: Please check the packaging and care instructions or you can call or email Carex Customer Service at 1-800-526-8051 or .

Q: Where can I get parts for my product?
A: Please contact customer service at 1-800-526-8051 or .

Q: Where do I find warranty information?
A: Visit the Warranty and Product Registration Page.

Q: How do I register my product?
A: Visit the Warranty and Product Registration Page.