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Careers

Carex Health Brands is headquartered in Boston, Massachusetts, is a portfolio company of Ancor Partners LTD.  Carex is the branded leader of innovative home healthcare products including home medical equipment, medication compliance, and reusable hot/cold products sold through leading Pharmaceutical Wholesalers, Durable Medical Equipment dealers and national retail FDM chains.  These rapidly growing brands include:  Carex, Apex and Bed Buddy brands.  With the aging baby boomers, demographics for home self care products are excellent; sales in the in-home healthcare sector are projected at 7-9% CAGR through 2011 and increasing thereafter.  The competitive landscape is highly fragmented.  Based on syndicated data, Carex is the #1 market share leader in medical accessories and the reusable hot/cold therapy category. 

 

     Carex Health Brands is the perfect sized company for the ambitious person; we are large enough to do some incredible things, but small enough to recognize individual performance. At Carex Health Brands we are proud of our Caring Culture which we live by every day. 

     We appreciate your interest in our open positions and willingness to become part of the Carex Health Brands team. All open positions are listed below. To apply for any open positions, please email the following to HR@Carex.com. Please also identify the position you are applying for in the subject line.

 

  1. Cover Letter
  2. Resume
  3. Employee Application
  4. Salary Requirements
     

 

 

Available Opportunities

Responsibilities:

  • Confer with customers by telephone in order to provide information about products and services, take orders, cancel accounts or to obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments as well as actions taken.
  • Resolve customer’s service or billing complaints by performing activities such as exchanging merchandise and adjusting bills.

 

Required Skills & Experience:

  • High School Diploma or GED required.
  • Two plus years customer service or related experience/training is preferred.
  • Knowledge of Microsoft Word & Excel, AS/400 knowledge a plus.
  • Excellent verbal and written communication skills.

 

 

If you would like to join an industry leader and play a key role in a dynamic and rewarding environment, please apply to:

 

e-mail:  hr@carex.com

Fax:  (605) 275-0154

 

Competitive compensation and benefits package available.

This an exciting opportunity for a self-starting marketer with a passion for selling to represent an entrepreneurial, fast growing Health Care Consumer Products Company.    The role of Inside Sales Prospecting forms a key part of this function by providing direct research and lead-generation support to the Inside Sales Team.  The role will focus on identifying new customers through in-depth research on the internet and other sources.  You will then be expected to make initial contact with potential leads to validate them and potentially set up a conversation with a member of the Inside Sales Team.

 

Responsibilities:

  • Provides outbound prospecting and inbound qualification and routing support for Inside Sales Representatives.
  • Identifying and researching target accounts, gathering contact information, making initial contact via e-mail and phone campaigns with the goal of:
    1. Performing high level qualification of new targets.
    2. Generating initial interest and obtaining commitment from prospective customers to speak with a representative.
  • Provides sales support functions for Inside Sales Representatives as needed. 

 

Required Skills & Experience:

  • Three or more years of proven regional / national direct B2B new customer selling experience in the Health Care Consumer industry.
  • Proven experience developing and maintaining account relationships.
  • Highly self-motivated, ambitious and goal oriented with a desire to further a career in sales.
  • Good analytical, organizational, time management, communication and interpersonal skills required.

 

If you would like to join an industry leader and play a key role in a dynamic and rewarding environment, please apply to:

e-mail:  hr@carex.com

Fax:  (605) 275-0154

 

Competitive compensation and benefits package available.

Carex Health Brands has an IMMEDIATE OPENING

for an INSIDE SALES REPRESENTATIVE

 

This position is located in Strongsville, OH. 

(No relocation assistance is available)

 

At Carex Health Brands our mission is to provide quality products to our consumers, enabling them to live healthier, more comfortable and independent lives with the greatest dignity possible. 

We are currently recruiting for an INSIDE SALES REPRESENTATIVE.  The ideal candidate is someone who is able to proactively contact an existing customer base to promote and sell a wide range of home medical equipment products and prospect for new business opportunities.  In addition, the successful candidate will be adept at relationship building and possess strong organization and time management skills.  The position reports directly to the Sales Manager and is responsible for growing business with an established customer base and attaining new business with Home Medical Equipment companies located in the US. 

Duties Include (but are not limited to): 

  • Outbound call activity to existing customers to verify email and fax information including scheduled call rotation to promote monthly product specials.
  • Achieving monthly/quarterly sales objectives.
  • Business development activities including prospecting, qualifying, and closing new business opportunities.
  • Developing long-term, trusted business relationships with all levels of the customer’s organization.
  • Updating Customer Relationship Management tool with relevant customer information.
  • Accurate order entry and maintenance of customer’s sales orders.
  • Perform administrative support as required by our wholesalers. 

 

Qualifications:

  • Experience calling on and building relationships with purchasing departments.
  • Possess above average customer service and customer follow-up skills.
  • 1-3 years inside sales experience.
  • Possess effective time management skills and the ability to work independently.
  • Proven record of success in growing and maintaining a territory or portfolio of accounts.
  • New business development skills, effective at identifying and developing opportunities with new and current accounts.
  • Ability to work independently and be a contributor to a positive work environment.
  • Experience working with MS Office products (Word, Excel, Outlook, Power Point)

We offer a competitive salary with performance based incentive package depending on experience and qualifications. 

If you are interested in this opportunity, we would like to hear from you.  Please apply at hr@carex.com.

Responsibilities Include, but are not limited to: 

 

  • Verify and keep records on incoming & outgoing shipments and prepare items for shipments.
  • May operate fork truck or use hand truck to move, convey, or hoist shipments from shipping and receiving area to storage or work area.
  • Unpack and examine incoming shipments, reject damaged items, record shortages, and corresponds with shipper to rectify damages and shortages.
  • Determine method for shipping materials, utilize knowledge of shipping procedures, routes, and rates.

 

Education / Experience Requirements: 

 

  • Required:  High School Diploma or GED.
  • Preferred:  1-2 years related experience in shipping and receiving with forklift training.
  • Must possess willingness to learn, be persistent with attention to detail and be self-motivated.
  • Must be able to obtain forklift certification.
  • Must have valid driver’s license.
  • Excellent attendance and work ethic.

 

 

If you would like to join an industry leader and play a key role in a dynamic and rewarding environment, please apply to:

e-mail:  hr@carex.com

Fax:  (605) 275-0154

 

Competitive compensation and benefits package available.

CAREX HEALTH BRANDS currently has an immediate opportunity available for a Sales Administrative Assistant/Data Analyst.   This position requires a high degree of analytical skills, initiative, organization skills, accuracy, sense of urgency, and the ability to work under tight deadlines.  This position will support the marketing and sales functions for the company.

 

The successful candidate must have an Associates Degree plus 3-5 years of administrative experience coupled with 3 years of analytical skills.   Previous experience with Consumer Product Goods and an understanding of Food, Drug, and Mass retailers is also a requirement to be successful in this role.

 

Primary Responsibilities –

  • Prepare monthly commission and sales reports from customer sales tracing reports.
  • Identify improvement opportunities within each customer and product line.
  • Make recommendations that are tangible and actionable.
  • Complete new item/product load sheets for top customers.
  • Collaborate closely with Sales and Marketing Departments.
  • Participate and present analysis in Sales and Marketing Meetings.
  • Maintain a good working knowledge of our products, pricing, policies & benefits, implementing this knowledge as needed.
  • Assist in planning and preparation for trade shows.
  • Create and maintain proper archives within data warehouse.
  • Potential to perform category management POS analysis for top national customers.
  • Help develop presentations for sales meetings, vendor reviews, and for sales force
  • Assist with special projects as needed. 

 

Required Experience and Knowledge:

  • Proficient in Excel using pivot tables, macros and data bases.
  • Proficient in building Power-Power presentations.
  • Past experience with Retail Link is helpful but not required.
  • Strong organizational & communication skills.
  • Attention to detail proofing work to assure high quality output.
  • Ability to meet deadlines under time pressure.
  • Potential to effectively summarize data from large databases.

 

If you would like to join an industry leader and play a key role in a dynamic and rewarding environment, please apply to:     

                                                                                                                     e-mail:  hr@carex.com

Fax:  605-275-0154

Competitive compensation and benefits package available.