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Careers

Carex Health Brands is headquartered in Boston, Massachusetts, is a portfolio company of Ancor Partners LTD.  Carex is the branded leader of innovative home healthcare products including home medical equipment, medication compliance, and reusable hot/cold products sold through leading Pharmaceutical Wholesalers, Durable Medical Equipment dealers and national retail FDM chains.  These rapidly growing brands include:  Carex, Apex and Bed Buddy brands.  With the aging baby boomers, demographics for home self care products are excellent; sales in the in-home healthcare sector are projected at 7-9% CAGR through 2011 and increasing thereafter.  The competitive landscape is highly fragmented.  Based on syndicated data, Carex is the #1 market share leader in medical accessories and the reusable hot/cold therapy category. 

 

     Carex Health Brands is the perfect sized company for the ambitious person; we are large enough to do some incredible things, but small enough to recognize individual performance. At Carex Health Brands we are proud of our Caring Culture which we live by every day. 

     We appreciate your interest in our open positions and willingness to become part of the Carex Health Brands team. All open positions are listed below. To apply for any open positions, please email the following to HR@Carex.com. Please also identify the position you are applying for in the subject line.

 

  1. Cover Letter
  2. Resume
  3. Employee Application
  4. Salary Requirements
     

 

 

Available Opportunities

 

Compass Health Brands has an IMMEDIATE OPENING

for a CHANNEL MANAGER (RETAIL)

 

 

This position is located in Norwell, MA. 

(No relocation assistance is available)

 

At Compass Health Brands our mission is to provide quality products to our consumers, enabling them to live healthier, more comfortable and independent lives with the greatest dignity possible. 

We are currently recruiting for a Channel Marketing Manager – Retail FDM Channel.  The ideal candidate must have the ability to contribute strategically and build and maintain strong cross-functional working relationships and adapt to the ever-changing processes and schedules that the retail business requires.  Under limited supervision, the Channel Marketing Manager is responsible for executing tactics and strategic marketing activities to generate growth in their assigned channel.

This is an exciting opportunity with an entrepreneurial, fast growing Health Care Products Company for a self-starting marketer with passion for strategy and business development. 

Duties Include (but are not limited to): 

  • The primary responsibility is development and execution of marketing strategies to increase market share, execution and marketing of Compass products within the retail channel, gathering and prioritizing product and customer requirements, defining the channel vision, and leading cross functional team to ensure channel/customer requirements are being met. 
  • The Channel Marketing Manager’s job also includes “4Ps” marketing discipline for defining channel direction and ensuring that the product supports the company’s overall strategy and goals.
  • Forecast, track and analyze programs, report results and make recommendations for adjustments to achieve goals.
  • Serve as a liaison between sales and product management.  Work with product management to analyze and evaluate the performance of product categories and competitors within the assigned channel.
  • Understand trends, potential demand, and competition; make recommendations to develop and introduce new products that increase sales. 
  • Provide guidance and assistance to sales associates to promote products in accordance with established objectives.

 

 

 

 

Qualifications:

  • The successful candidate must possess a Bachelor’s Degree with 4+ years’ experience marketing consumer products to food, drug and mass retailers.   
  • Demonstrated success in developing marketing strategies that drive growth
  • Proven ability to influence cross-functional teams without formal authority
  • Highly detail oriented – ability to work in fast paced entrepreneurial environment
  • Creative problem solver – ability to make and support strong decisions without reams of data
  • Passion for marketing and strategy development - High energy, excellent follow through
  • Excellent written and verbal communication skills to be effective with customers and remote offices
  • High motivation and self-starter, excellent teamwork skills
  • Excellent computer skills including MS Excel, PowerPoint and Word is a must
  • Occasional travel is required
  • Must possess a keen analytical mind, be strong on planning, detail, and accuracy, and be a demonstrably creative thinker. 

We offer a competitive salary with performance based incentive package depending on experience and qualifications. 

If you are interested in this opportunity, we would like to hear from you.  Please apply at hr@carex.com.

To learn more about Compass Health Brands, please visit our website at www.compasshealthbrands.com

 

Responsibilities:

  • Confer with customers by telephone in order to provide information about products and services, take orders, cancel accounts or to obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments as well as actions taken.
  • Resolve customer’s service or billing complaints by performing activities such as exchanging merchandise and adjusting bills.

 

Required Skills & Experience:

  • High School Diploma or GED required.
  • Two plus years customer service or related experience/training is preferred.
  • Knowledge of Microsoft Word & Excel, AS/400 knowledge a plus.
  • Excellent verbal and written communication skills.

 

 

If you would like to join an industry leader and play a key role in a dynamic and rewarding environment, please apply to:

 

e-mail:  hr@carex.com

Fax:  (605) 275-0154

 

Competitive compensation and benefits package available.

 

 

E-COMMERCE SPECIALIST (Retail)

 

Compass Health Brands, a global leader in home healthcare products was founded by the merger of Carex Health Brands and Roscoe Medical.  Compass Health, headquartered in Strongsville, OH (www.compasshealthbrands.com) with offices located throughout the United States and Canada.  Compass is a leader of innovative home healthcare products including Home Medical Equipment, Respiratory Products and Pain Management products sold through leading Pharmaceutical Wholesalers, Durable Medical Equipment dealers, PT/Chiro channels and national retail FDM chains.  Our rapidly growing brands include:  Carex, AccuRelief, Roscoe, Apex, Bed Buddy, Viverity and Thera-Med brands.  With the aging baby boomers, demographics for home self care products are excellent; sales in the in-home healthcare sector are projected at 7-9% CAGR through 2015 and increasing thereafter. 

 

COMPASS HEALTH BRANDS has an IMMEDIATE OPENING

for an E-COMMERCE SPECIALIST

 

This position reports to the E-Commerce and Online Marketing Manager

and is located in Boston (Norwell, MA)- no relocation assistance is available

 

This is an exciting opportunity with an entrepreneurial, fast growing Health Care Products Company for a self-starting online marketer with passion for e-commerce strategy and business development.

 

Our ideal candidate is excited about e-commerce, online marketing and customer conversion. You will provide support to our top e-commerce accounts including Amazon.com, Walmart.com, Wayfair.com and many others, while taking the initiative to create new opportunities and relationships. In addition, you will provide support to Compass’s social media presence.

 

Duties Include (but are not limited to):

  • Initiate and execute New Item Setups across all e-commerce accounts
  • Identify and cultivate new online account opportunities
  • Ensure quality and consistency of all content across all e-commerce accounts
  • Daily maintenance of all social media accounts, including content, execution and planning
  • Develop key weekly, monthly, annual reports of critical e-commerce account sales metrics

 

Required Experience and Knowledge:

  • The successful candidate should possess a Bachelor’s Degree and 1-3 years of experience in online media/marketing
  • Highly detail oriented: Ability to work in fast paced entrepreneurial environment with limited room for error
  • Motivation & energy: Compass’s e-commerce business is growing at a rapid pace, reflected by unique daily challenges
  • Self-starter: Pitch new ideas and strategies to promote Compass’s e-commerce presence without being prompted
  • Team-focused: The ideal candidate will work seamlessly with the E-Commerce & Online Marketing Manager and the VP of Marketing & Product Development on a daily basis, as well as the entire marketing department
  • Excellent written and verbal communication skills to be effective with customers and remote offices
  • Outstanding computer skills including Microsoft Excel, Powerpoint and Word are a must
  • Video/multimedia production/editing preferred

 

If you would like to join an industry leader and play a key role in a dynamic and rewarding environment, please apply to:

e-mail:  hr@compasshealthbrands.com

 

 

Competitive compensation and benefits package available. 

This an exciting opportunity for a self-starting marketer with a passion for selling to represent an entrepreneurial, fast growing Health Care Consumer Products Company.    The role of Inside Sales Prospecting forms a key part of this function by providing direct research and lead-generation support to the Inside Sales Team.  The role will focus on identifying new customers through in-depth research on the internet and other sources.  You will then be expected to make initial contact with potential leads to validate them and potentially set up a conversation with a member of the Inside Sales Team.

 

Responsibilities:

  • Provides outbound prospecting and inbound qualification and routing support for Inside Sales Representatives.
  • Identifying and researching target accounts, gathering contact information, making initial contact via e-mail and phone campaigns with the goal of:
    1. Performing high level qualification of new targets.
    2. Generating initial interest and obtaining commitment from prospective customers to speak with a representative.
  • Provides sales support functions for Inside Sales Representatives as needed. 

 

Required Skills & Experience:

  • Three or more years of proven regional / national direct B2B new customer selling experience in the Health Care Consumer industry.
  • Proven experience developing and maintaining account relationships.
  • Highly self-motivated, ambitious and goal oriented with a desire to further a career in sales.
  • Good analytical, organizational, time management, communication and interpersonal skills required.

 

If you would like to join an industry leader and play a key role in a dynamic and rewarding environment, please apply to:

e-mail:  hr@carex.com

Fax:  (605) 275-0154

 

Competitive compensation and benefits package available.

Job Description

Job Title:  Supply Chain Director

Location:  Sioux Falls, SD

Department:  Operations

FLSA Status: Non-Exempt

Reports To:  VP Operations

Full/Part-time Status:  Full Time


 

 

Position Summary:

 

Direct the day to day operations for logistics, distribution, demand planning/forecasting and procurement.  Measures of success include in-stock rates, product OTD, fulfillment OTD, inventory turns, inventory accuracy, and demand planning/ forecasting accuracy.

The Supply Chain Director also has responsibility for implementing and driving the Sales & Operations Planning (S&OP) process for operations.

Create and monitor continued performance metrics focusing on timely support, development, and implementation of Lean processes throughout the supply chain.

Efficient integration of ERP/MRP, Lean capacity forecasting, and supplier compliance strategies is expected in this position.

Key Duties and Responsibilities:

  • Possess a high enthusiasm for direct, hands-on purchasing, and a demonstrated history of improving value while reducing costs. Improve reporting methods and metrics as an ongoing initiative.
  • Fully implement a Sales & Operations Planning (S&OP) process for operations.
  • Supervise supply chain/distribution analysts and develop training plan to enhance group capabilities.
  • Establish/publish key metrics including forecast accuracy, schedule attainment, and on-time delivery, etc based on customer requested delivery dates.
  • Lead effort to install/optimize Distribution Resource Planning (DRP) for branch warehouses. 
  • Work with finance, production and the warehouses to improve inventory management practices and install true cycle counting processes.
  • Work closely with Sales to drive continuous improvement in support of customer facing issues.
  • Oversee logistics spend in the Americas, and recommend/implement cost savings
  • Oversee Logistics compliance activities keeping current with regulatory changes.
  • Participate in procurement activities related to securing contracts for warehousing, logistics providers, Capital planning and packaging materials.
  • Dotted Line oversight for production facility.  Using demand requirements to ensure uninterrupted flow of materials and services using MRP, Pull Indicators, and master planning.
  • Analyze, measure, and report purchasing effectiveness in order to take timely action on corrections needed to maintain savings, on-time delivery, and quality

General Education and Background Requirements:

BA/BS with experience managing a Supply Chain

Supply Chain S&OP Leadership in an ERP system

Minimum 10 year distribution experience using various ERP/MRP/MPS and WMS systems

Highly organized individual with a proactive discipline

Excellent communication, computer, reporting, and analytical skills.

Demonstrated ability to lead by example and to provide guidance and mentoring to peers.

International procurement experience required.

Lean, CPM or APICS certification a Plus.

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