We ordered pad through you and it was shipped via FedEx Ground. The package first went to Troutdale, Oregon (our local sorting center) and sat their for nearly a week. Then it got sent to North Carolina (!!). When I contacted Fed Ex they indicated the package had been 'delivered'. Nope. Then it was shipped to Indiana and then Idaho. We finally got the package two weeks late. We're NOT gonna use your site to order again. Maybe if you made arrangements to sell through a nationwide company (Walgreens, Rite-Aid, CVS, Walmart....ANYONE!!!) we would reconsider.
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